Frequently Asked Questions
To help answer some of the questions that you may have we have included some of the most asked with answers for you.
Inflatables
- What is all included?
- Setup and takedown after your event.
- How long do I get the inflatable?
- Our rentals are 6 Hours.
- Can I rent Overnight?
- Overnight rentals are allowed for an additional $50. Pick ups for overnight rentals can be as early has 7am.
- Can I rent an inflatable for multiple days?
- Yes we do offer multi-day rentals. Every additional day for the rental is $100 or most units.
- Can adults use the inflatables?
- Yes, adults can use most of the inflatables as long as they meet the height and weight requirements.
[CATEGORY19]Tents[/]/[CATEGORY20]Tables/Chairs[/]
- How many people can fit under a [PRODUCT36]20×20 tent[/]?
- A 20×20 can fit up to 70 guests with chairs only and 54 people sitting at either rectangular or circle tables depending on configuration. See our tent diagram [PRODUCT36]here[/] to get an idea of how tables and chairs can be organized under different sized tents.
- What if I need a larger tent size?
- We can place as many High Peak Tents together as using rain gutters.
- Do you offer sidewalls for the tents?
- Yes we offer both [PRODUCT41]solid walls[/] ($20/wall) and with [PRODUCT42]windows[/] ($30/wall).
- How long are the rentals of Tents, Tables and Chairs?
- Our rentals are per day with 50% off for each additional day needed.
- Can you setup on concrete or other hard surfaces?
- Yes, we use a different anchoring system based upon the surface additional fees will apply.
- Tent setups require you to call 811 (MISS-DIG) to ensure that we do not hit any utility lines. This is a free service to you. Once a tent setup is made you will be contacted to go over the details.
[CATEGORY9]Foam Parties[/]
- What is a [CATEGORY9]foam party[/]?
- A foam party is an event in which we bring a foam cannon, and Music to you and fill an area about 30ft x 30ft with foam about 4′ high.
- What all is included in a foam party rental?
- 1-2 Hours of Music and Foam cannon and we provide a Staff Member to make sure your party goes off without a Hitch.
- What is required for a foam party?
- A power Supply and a water source.
- Have great time.
[CATEGORY27]Mobile Mini Golf:[/]
What is included with your mobile mini golf rental?
- Our mobile mini golf rentals come with all necessary equipment, including the golf course, clubs, balls, and obstacles. We also provide delivery, setup, and breakdown.
Is the mini golf course suitable for all ages?
- Yes! Our mobile mini golf is designed to be fun and accessible for all ages. It’s a great activity for children, teens, and adults alike.
How much space do I need for a mobile mini golf setup?
- You will need an area that is at least 20×20 feet to ensure that the course fits comfortably and guests have enough space to play.
Can the mobile mini golf be set up indoors?
- Yes, the mini golf course can be set up indoors if space allows. It’s perfect for event venues, schools, and large indoor venues.
How long does it take to set up the mobile mini golf?
- Setup typically takes between 30-45 minutes depending on the location and course size.
[CATEGORY29]Dance Floors:[/]
What is the best size dance floor for my event?
- We recommend the following guest-to-dancer ratios:
- 12×12: Ideal for 60-70 guests (up to 23 dancers at a 1/3 ratio or 35 at 50%)
- 12×16: Ideal for 80-90 guests (up to 30 dancers at a 1/3 ratio or 45 at 50%)
- 16×16: Ideal for 100-120 guests (up to 40 dancers at a 1/3 ratio or 60 at 50%)
- 16×20: Ideal for 140-150 guests (up to 50 dancers at a 1/3 ratio or 75 at 50%)
- We recommend the following guest-to-dancer ratios:
Can the dance floor be used outdoors?
- Yes! Our dance floors are versatile and designed for both indoor and outdoor events. Just ensure the ground is level for safe dancing.
How do I maintain the dance floor during the event?
- We recommend keeping the surface dry and free of any debris to avoid slipping. Our team ensures the dance floor is clean and safe before setup.
How is the dance floor cleaned before and after each event?
- Every dance floor is thoroughly cleaned and sanitized before and after each rental to ensure your guests’ safety.
Delivery
- Tents
- We may setup tents 2 days before your event depending on the the delivery schedule. Pick up of the tent may be up to 2 days after your event. The extra time does not cost any extra because of our schedule. This will be communicated at least 1 week early about setup and pick up date and times.
- Inflatables
- Most delivery’s will be made prior to 12PM the day of the rental but will be setup prior to you event time. Pick up’s are scheduled based upon party times.
Text Messaging Terms and Conditions
–How customers can opt-in: You may opt in at anytime simply by texting us any question you may have at (517) 246-5867
-How customers can opt-out: You my text STOP at anytime to be unsubscribed. (You will not receive any messages when you driver is on there way witch could cause delays in your delivery).
-Types of messages customers will receive: Your driver is in route to your location. They are expected between 11-11:15am.
-Message and data rates may apply:
-Messaging frequency: Frequency various based on number of items ordered. Usually between 3-5
-How customers can get help: You may text back at anytime with any questions are order changes you may have.
Browse our most frequently asked questions list below to learn everything you need to know!
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.